Privacy Policy
Privacy Policy
Last updated: September 16, 2026
This Privacy Policy describes how Motus Commerce Ltd, trading as Thoson, a private limited company registered in England and Wales (company number 12586522) with its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom (“Thoson,” “we,” “us,” or “our”), collects, uses, and shares personal information when you access or use our website, online products and services, or interact with us through customer support or social media.
We may update this policy from time to time. If we make changes, we will revise the date above. We encourage you to review it periodically.
Personal Information We Collect
The types of personal information depend on how you interact with us. We collect information you provide directly, information collected automatically, and information from third-party sources.
Information you provide: name, email address, postal address, phone number, and payment details when necessary, such as when you create an account, make a purchase, request support, or communicate with us.
Information collected automatically: device and usage information such as IP address, browser type, device type, website activity, transactional information, and information from cookies and similar technologies.
Information from other sources: information from third-party services such as advertising networks, social media platforms, and partners. We may also derive insights about preferences and interests.
How We Use Your Information
We use information to provide and improve services, process and fulfill orders, communicate about products and support, personalize the website, analyze usage and advertising trends, and detect or prevent fraud.
Sharing of Information
We may share information with service providers supporting payment processing, order fulfillment, marketing, and IT; to comply with legal requirements or protect rights and safety; in business transfers; or with your consent.
Your Privacy Rights and Choices
You may request access to or correction of personal information by contacting us. You can unsubscribe from promotional emails using the link in those emails and manage cookies through browser settings. We will not discriminate against you for exercising privacy rights.
Data Retention
We retain personal information as long as necessary to provide services, fulfill transactions, comply with legal obligations, and resolve disputes.
Children’s Privacy
Our services are not intended for children under 13. If we become aware that a child has provided personal information, we will delete it.
Security
We take appropriate measures to protect personal information from loss, misuse, and unauthorized access.
Contact Us
For questions or to exercise privacy rights, contact help@thoson.com or +1 (213) 263-6983, Monday to Friday, 9 AM–5 PM.